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diff --git a/python/templates/pages/get-involved/mailing-lists/instructions.md b/python/templates/pages/get-involved/mailing-lists/instructions.md new file mode 100644 index 0000000..95703ff --- /dev/null +++ b/python/templates/pages/get-involved/mailing-lists/instructions.md @@ -0,0 +1,155 @@ +--- +title: 'Mailing List Instructions' +navtitle: 'Instructions & FAQ' + +nav1: get-involved +nav2: ml +nav3: ml-instructions +nav3-show: true +nav3-weight: 30 +layout: page-nav3 +body_class: nav-align-h2 +--- + +## Subscribing + +One interacts with _mlmmj_ via email. To subscribe to a list, send an empty email to: + +`listname+subscribe@lists.gentoo.org` + +<div class="alert alert-info"> + <strong>Note</strong> + <br> + Replace <code>listname</code> with the actual name of the list that you want to subscribe to. + <br> + Example: <code>gentoo-user+subscribe@lists.gentoo.org</code> to subscribe to the gentoo-user mailing list. + <br> + You will then recieve a subscription confirmation request (double opt-in) from the list manager, that you must reply to if you wish to subscribe. +</div> + +## Posting + +Once subscribed to the list, you can post to it by sending an email to: + +`listname@lists.gentoo.org` + +## Unsubscribing + +To unsubscribe from a list, send an empty email to: + +`listname+unsubscribe@lists.gentoo.org` + +<div class="alert alert-info"> + <strong>Note</strong> + <br> + You must use the <strong>identical address</strong> that you subscribed with to unsubscribe successfully. + If your email address is now forwarded/rewritten beyond your control, + please contact the list owner via <code>listname+owner@lists.gentoo.org</code> with a request for manual removal. + You will then recieve a unsubscription confirmation request (double opt-in) from the list manager, that you must reply to if you wish to be unsubscribed. +</div> + +## Digest Lists + +All of our lists also have a corresponding digest list. +Digest lists will mail a single email to you every couple of days, rather than individual emails for each post. +If you are subscribed to the digest variant and wish to be unsubscribed, you must specifically unsubscribe from the digest variant. +Using the email address that you wish to (un)subscribe, send an empty email to the following addresses to subscribe and unsubscribe from mailing lists respectively: + +`listname+subscribe-digest@lists.gentoo.org`<br> +`listname+unsubscribe-digest@lists.gentoo.org` + +Some users may want to post to the list, but not actually receive mail from it (such as those who read lists via an alternate method, such as gmane). +These users may subscribe to the "nomail" option of each list: + +`listname+subscribe-nomail@lists.gentoo.org`<br> +`listname+unsubscribe-nomail@lists.gentoo.org` + +## More Functions + +You can learn more about the capabilities of mlmmj by sending an empty mail to the following address: + +`listname+help@lists.gentoo.org` + +## Moderated Lists + +Very few of the Gentoo lists are moderated: only the `-announce` lists are fully moderatored. +Additionally, some of our high-traffic lists have moderators in place for spam and unsubscribe requests (matching mail via regex). +The moderators can be reached by emailing: + +`listname+moderators@lists.gentoo.org` + +## FAQ + +### I subscribed to a list using my home email address, but I can't post to the list from work. What do I do to fix this? + +To reduce spam, all of our lists are configured to only allow posts from official subscriber email addresses. +Fortunately, mlmmj supports "nomail" subscriptions, allowing you to register alternate email addresses that can be used only for posting to the list. + +Here's an example of how this works: +Let's say you subscribed to the gentoo-dev list as `jim@home.com`, but you'd also like to post to the list using your `james@work.com` email address. +To do this, send a message (as `james@work.com`) to `gentoo-dev+subscribe-nomail@lists.gentoo.org`. +You should then be allowed to post to gentoo-dev using both your home and work email addresses. + +In line with the original spam reduction goal, if you post to the list from a non-subscribed address, your mail will be delivered to <tt>/dev/null</tt>. +You will not receive any bounce message from our servers. This prevents spammers from forging your address to get a bounce delivered to you. + +### I want to switch from regular delivery to digest delivery. How do I do this? + +Unsubscribe from the normal list and then subscribe to the digest list. +For list `listname`, this would be done by sending empty emails to the following two addresses: + +`listname+unsubscribe@lists.gentoo.org`<br> +`listname+subscribe-digest@lists.gentoo.org` + +### How do I use procmail to filter Gentoo mailing list messages? + +To filter incoming mail arriving from list `listname`, use the following <kbd>procmail</kbd> recipe: + + :0: + * ^List-Id:.*listname\.gentoo\.org + Mail/listname + +This is identical to how you'd filter incoming _Mailman_ mailing list manager emails. + +### Miscellaneous list policies + +HTML email is discouraged, but not forbidden (there are some MUA, specifically web-based that make it very hard to disable HTML entirely). +Beware that some users may have their recieving side configured to hide HTML entirely, so it might look like you are ignored, especially if you sent HTML-only email. +In order of preference, you should endeavour to send: <tt>text/plain</tt>, multipart with <tt>text/plain</tt> before <tt>text/html</tt>, <tt>text/html</tt>. +MIME is acceptable and widely used. + +Please do not send any vacation or out of office messages to the list. +In the interests of reducing list spam, if you set any auto-responding message that goes to the lists, we will unsubscribe your account from ALL lists. +Any previously subscribed addresses that send mail server messages to the lists will also be removed. + +Do not cross-post when sending messages to a list! +Sending the same message to more than one list at a time leads to fragmentation of the thread when some people reply on one list, and some on another list. +There's no guarantee that the recipients of your message are on both lists. +Choose just one list when sending a message. + +<div class="alert alert-info"> + <strong>Note</strong> + <br> + Note: For general email list etiquette, <a href="http://www.ietf.org/rfc/rfc1855.txt">these guidelines</a> are an excellent primer. +</div> + +### My question isn't answered above, whom do I ask for help? + +If you need additional help beyond the above, please [file a bug](http://bugs.gentoo.org/enter_bug.cgi?product=Gentoo%20Infrastructure&version=unspecified&component=Mailing%20Lists&rep_platform=All&op_sys=Linux&priority=P2&bug_severity=normal&bug_status=NEW&alias=&bug_file_loc=http%3A%2F%2F&short_desc=&comment=&commentprivacy=0&keywords=&dependson=&blocked=&bit-25=1&maketemplate=Remember%20values%20as%20bookmarkable%20template&form_name=enter_bug&assigned_to=infra-bugs%40gentoo.org), or contact `listname+owner@lists.gentoo.org`. + +## Privacy policy & disclaimer + +The mailing lists are public forums, except for lists explicitly otherwise. +For lists explicitly marked private or restricted, all of the following except web archives are applicable. + +All emails sent to the lists are distributed both to the list subscribers and copied to the [Gentoo Archives](http://archives.gentoo.org), +for people to browse or search without the need to be subscribed. + +There may be other places where lists are distributed — please make sure you never send any confidential or unlicensed material to the lists. +This includes things like e-mail addresses. +Of particular note is the fact that spammers, viruses, worms etc have been known to abuse e-mail addresses posted to our mailing lists. + +Gentoo maintains the mailing lists in good faith and will take steps to curb all noticed abuse and maintain uninterrupted normal service. +At the same time, Gentoo is not responsible for all mailing list posts or anything that may happen in relation to them. + +These policies are based on the [policies of the Debian mailing lists](http://www.debian.org/MailingLists/disclaimer).
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